Legal
Effective date: 1 March 2025
Noctua ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use the Noctua website, application, and services at noctua.uno and app.noctua.uno (the "Service").
We process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable data protection laws.
The data controller responsible for your personal data is:
Noctua
Email: bubo@noctua.uno
When you create an account, we collect:
When you use the Service, we process:
We automatically collect:
If you purchase credits, payment processing is handled by our third-party payment provider. We do not store your full payment card details. We may receive and store transaction identifiers, purchase amounts, and billing-related information.
We use your personal data for the following purposes:
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Providing and operating the Service | Performance of contract |
| Processing article conversions | Performance of contract |
| Managing your account and credits | Performance of contract |
| Processing payments | Performance of contract |
| Sending service-related communications | Legitimate interest |
| Preventing fraud and abuse | Legitimate interest |
| Improving the Service | Legitimate interest |
| Complying with legal obligations | Legal obligation |
We do not sell your personal data. We may share your data with:
Under the GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at bubo@noctua.uno. We will respond within 30 days.
Your data is primarily processed within the European Economic Area (EEA). Where data is transferred outside the EEA (for example, to AI service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions.
We implement appropriate technical and organisational measures to protect your personal data, including:
No system is perfectly secure. If you become aware of any security issue, please notify us immediately at bubo@noctua.uno.
We use essential cookies and local storage required for the Service to function (such as authentication tokens). We do not use advertising or tracking cookies.
Essential cookies do not require consent under GDPR as they are strictly necessary for the Service.
The Service is not directed at children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the effective date. We encourage you to review this policy periodically.
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with a supervisory authority. The lead supervisory authority for Noctua is the Data Protection Commission (DPC) of Ireland:
Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Website: www.dataprotection.ie
For any questions about this Privacy Policy or your personal data, contact us at:
Noctua
Email: bubo@noctua.uno